Customers

Shipping

We ship through EU-⁠based fulfilment partners with tracked delivery.

Delivery area

We currently deliver to Germany.

Shipping costs

Shipping costs are shown in the respective offer and before you complete your order.

Tracking

As soon as your order leaves our warehouse, you will receive a shipping confirmation with a tracking number.

Delivery problems

If your parcel is delayed, damaged or incomplete, write to us at service@celvadis.com with your order number. We will take care of it.

Marketplace orders

The delivery information of the respective marketplace applies.